Our Shipping Policy:
We provide FREE standard shipping to most of mainland Europe. There may be an extra charges for large, oversize products, real antler pieces and remote, hard to reach locations. We recommend contacting us in these instances for more information and we will provide you with an accurate shipping quote.
Our Delivery Policy:
As soon as your order is received our dispatch team will begin processing it.
We will also provide you with a tracking number via email once your order has been sent out with our couriers.
Most of our faux resin items are delivered within 7-14 days. If we don’t have your item in stock we may ask the supplier to dispatch it to you directly. We work with some of the most reputable suppliers in the industry, whom we trust to ship out your order without delay. In this instance please kindly allow up to 21 days for delivery.
Please allow up to 3 weeks delivery for our real antler products as these items are handmade to order. Delivery times for our real antler products are listed in the production description of each item.
If you would like us to provide you with a more specific delivery requirement please contact us prior to placing your order at firstname.lastname@example.org or on +44 (0) 208 930 6116. We will always do our best to accommodate your needs.
We promise to keep you up-to-date at every stage of the delivery process!